Symptoms worth a call
- Rooms that will not hold temperature
- A furnace short-cycling, starting and stopping repeatedly
- A burning smell on start-up beyond the first run of the season
- Energy bills rising with no change in how you use the house
- A system old enough that you would rather plan the replacement than be surprised
Seasonal checks
Arrange furnace maintenance before you expect to use the heat regularly. Discuss an air-conditioning check before the cooling season so operating problems can be assessed before you rely on the system.
Planning a replacement
If the system is nearing replacement, we explain its condition, the available options and costs so you can plan the work.
Repair or replace
A furnace or air conditioner more than fifteen years old with a major failure usually needs a discussion about replacement. Before that age, most faults can be repaired, such as problems with igniters, capacitors, blower motors or thermostats. We explain whether repair or replacement is appropriate and what each costs before starting work.
What is included
- Diagnosis of the fault
- A repair price and, where relevant, a replacement price
- Parts and labor for the agreed repair
- The system run and checked afterwards
- The filter checked